Fees and rebates
Fees
The fees for our psychologists and counsellors reflect their experience and training. The GST does not apply to treatment-related services but does apply to reports and assessments. All our registered psychologists are registered for Medicare and private health funds that provide rebates for psychologists.
Our fees are the same for individuals, couples and families, though we may advise a longer time for consultations involving more than one person. Please contact our practice to ask about the availability of our psychologists and their associated fees.
If you have a health care or pension card, we have a limited number of appointments available for reduced fees. Please discuss your request for reduced fees when you are negotiating your initial consultation.
Payment
Payment is required at the time of consultation. We accept payments in the form of cash, EFTPOS or credit card (Visa, MasterCard or Bankcard). We are able to electronically process your Medicare refund (if eligible) directly to your debit account (savings or cheque) after you have fully paid your account through whatever means you choose.
If your fees are being paid by a third party, you must provide details, including verification at the first session. If your condition is currently under consideration for compensability, then you are responsible for payments at the above rates until the time your claim is approved. We reserve the right to use a third party, either a debt collection agency or a small claims court, to recover any unpaid fees.
Cancellation fees
Medicare and private health rebates
Our EFTPOS terminal is registered with HICAPS to enable you to claim a Medicare or private health fund rebate in our office. Alternatively, you can claim your Medicare rebate via your myGov account, or your private health rebate directly through your private health fund.